Communication is key to developing and maintaining good customer relations. Unfortunately this is a time consuming and expensive exercise when staff are used.
Outbound notifications are possibly the most effective and efficient way to communicate with clients.
By utilising the outbound dialling and SMS services, clear and concise messages can be relayed to customers at any time.
Services that have benefitted organisations, specifically with money collection processes e.g. Due Date Reminders, Overdue Reminders and Cut-off Reminders.
This service can be configured to enhance customer awareness.