Why Use SMS
The inbound and outbound SMS service is a cost effective way for organisations to communicate with clients and for clients to communicate and interact with the organisation.
SMS messages sent in are relayed through to the CompuVOX SMS module.
The message is read and various processes are initiated, for example the payment of accounts, purchase of pre-paid electricity etc
The inbound SMS service can be configured to assist in any identified area.
Once the system has generated a response to the consumers request, a reply SMS is sent back.